AI-native IT support

Your IT department
never sleeps

Triage365 is an autonomous AI agent that handles Microsoft 365 support, user provisioning, and endpoint issues for your business. It resolves tickets. It doesn't route them.

Submit a Ticket → View Dashboard
triage365 — live activity feed
03:12 RESOLVED Password reset for j.mueller@client.de
03:14 RESOLVED Teams meeting room provisioned for Q2 offsite
03:21 RESOLVED Mailbox quota alert — archived 2.1GB old mail
03:33 ESCALATED Conditional access policy conflict — needs admin review
03:41 RESOLVED New hire onboarded: license assigned, groups configured
What it handles

Five problems. Zero humans.

The top five IT tickets that eat your week, handled autonomously around the clock.

01

Password & MFA resets

Verified identity, reset credentials, MFA re-enrolled. Done in 90 seconds, not 90 minutes.

02

User provisioning

New hire? License assigned, mailbox created, security groups configured, welcome email sent. Before their first coffee.

03

Teams & mailbox issues

Can't join a meeting. Shared mailbox not syncing. Calendar permissions wrong. Diagnosed and fixed without a ticket.

04

License management

Tracks usage across every M365 seat. Reclaims unused licenses. Recommends downgrades. Saves money while you sleep.

05

Endpoint monitoring

Compliance drifts, security alerts, patch failures. Detected, triaged, and resolved before anyone notices.

The shift

From ticket queue to autonomous ops

Traditional MSP
  • Charges per technician per month
  • 9-to-5 support window
  • Tickets sit in queue for hours
  • Humans triage, then humans resolve
  • Scaling means hiring more people
Triage365
  • Charges per resolution, not per head
  • 24/7/365 autonomous coverage
  • Most issues resolved in under 2 minutes
  • AI resolves, humans review exceptions
  • Scaling means adding tenants, not staff

IT support that works like infrastructure, not like a team

Built by an ex-Microsoft Subject Matter Expert who spent years watching the same five tickets repeat. Triage365 is what IT support looks like when AI runs it from day one.